Terms & Conditions
Welcome to our Website
ITALY SHORE DRIVERS websites registered under the domain of www.italyshoredrivers.com and ISD SHARING TOURS registered under the domain of www.isdsharingtours.com are property of ISD Travel S.R.L. Tour Operator and Travel Agency.
ISD Travel S.R.L. stands for Italy Shore Drivers Travel, Società a Responsabilità Limitata (LLC – Travel Agency) owned by Michele Traversi and Gianmaria Mariti, address Via Secondo Risorgimento,8 Cecina (LI) – LICENSE / P.I. 01747840492 – Phone Numbers at+39.3220.127.116.110 / +39.318.104.22.1687 – REA LI-154509.
ITALY SHORE DRIVERS is an online service that enables users to research, find, and book travel experiences in Italy. ITALY SHORE DRIVERS offers a large variety of tours and services made available by the company itself and its affiliate partners. The term “Products” following in our Terms & Conditions descriptions will refer to our tours and services sold on ITALY SHORE DRIVERS website. This Website is provided to assist customers in gathering travel excursion information, and searching for and booking reservations for Products, and for no other purposes. The terms, “ISD”, “this Website”, “we”, “us”, “our”,“ITALY SHORE DRIVERS”, “ISD Sharing Tours” refer to ISD TRAVEL S.R.L. which is a licensed tour operator and travel agency registered in Italy according to all Italian regulations concerning this specific business ITALY SHORE DRIVERS registration number to the Chamber of Commerce of Livorno is REA 154509. The term “you” refers to the customer visiting the Website and/or contributing content on this Website.
This Website and the Products made available on this Website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions, and notices set forth below (collectively, the “Agreement”). By accessing or using this Website in any manner, you agree to be bound by the Agreement and represent that you have read and understood its terms. Please read the Agreement carefully, as it contains information concerning your legal rights and limitations on these rights, as well as a section regarding applicable law and jurisdiction of disputes. If you do not accept all of these terms and conditions, please do not use this Website or book a product. In all booking arrangements, the person making the booking shall be deemed to have accepted this Agreement on behalf of the persons named in the booking.
We may change or otherwise modify the Agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement. We will note the date that revisions were last made to the Agreement at the top of this page, and any revisions will take effect upon posting. We will notify our members of material changes to these terms and conditions by either sending a notice to the email address provided to us at registration or by placing a notice on our Website. Be sure to return to this page periodically to review the most current version of the Agreement.
Use of the Website
As a condition of your use of this Website, you warrant that (i) all the information supplied by you on this website is true, accurate, current and complete. ITALY SHORE DRIVERS does not knowingly collect the information of anyone under the age of 18.
Your use of this Website is intended for personal, non-commercial use and/or to make legitimate requests to book the Products offered. You agree not to use this Website to make any speculative, false or fraudulent requests.
You further represent and warrant that you (a) have not previously been suspended by ITALY SHORE DRIVERS or otherwise banned from using the Website; (b) are not a direct competitor of ITALY SHORE DRIVERS; (c); and (d) that you have full power and authority to enter into this Agreement and in doing so will not violate any other agreement to which you are a party.
We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.
In accessing or using the Website, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. ITALY SHORE DRIVERS does not endorse such content, and cannot vouch for its accuracy. You therefore access and use the Website at your own risk.
The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, software, products, or services obtained from or through this Website. Any other use of italyshoredrivers.com and isdsharingtours.com contents requires the prior written permission of ITALY SHORE DRIVERS.
Additionally, you agree that you will not and will not assist or enable others to:
• use this Website or its contents for any commercial or unlawful purpose;
• access, monitor or copy any content or information of this Website using any robot; spider, scraper or other automated means or any manual process to access, scrape, index, retrieve or otherwise use the Website or any content on the Website for any purpose without our express written permission;
• violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
• take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on the Website;
• deep-link to any portion of this Website for any purpose without our express written permission;
• “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization;
• attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by ITALY SHORE DRIVERS in connection with the Website;
• use the Website to threaten, stalk, defraud, incite, harass, or advocate the harassment of another person, or otherwise interfere with another user’s use of the Website;
• use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
• use the Website in a manner that may create a conflict of interest, such as trading reviews with other business owners or writing or soliciting reviews;
• use the Website to promote bigotry or discrimination against protected classes;
• use the Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
• use the Website to submit or transmit pornography or illegal content;
• use the site to solicit personal information from minors or to harm or threaten to cause harm to minors;
• attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means; use the Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, “Viruses”);
• use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
• use the Website to violate the security of any computer network, crack passwords or security encryption codes;
• disrupt or interfere with the security of, or otherwise cause harm to, the Website; or
• remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.
When you use the ITALY SHORE DRIVERS Website, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically and agree that we may communicate with you in a variety of ways, such as by e-mail, in-app push notices, or by posting notices and messages on the Website. You may unsubscribe from e-mail communications at anytime by emailing firstname.lastname@example.org or email@example.com.
You and other users of our Website can contribute to the Website in a number of different ways, including submitting emails, writing reviews, making postings, uploading and posting photos or videos, making comments or suggestions, submitting ideas, filling out public profiles, rating other users’ contributions and making other similar contributions or submissions to the Website or to ITALY SHORE DRIVERS (collectively, “Content”). We may use your Content in a number of different ways, including, among other things, displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity and grammar, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites, mobile properties, applications, and media platforms.
Accordingly, please be aware that by submitting Content, you grant ITALY SHORE DRIVERS and its affiliates a worldwide, non-exclusive, royalty-free, fully paid-up, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Content throughout the world in any media, now known or hereafter devised, for any purpose; and (b) use the name that you submit in connection with such Content. You acknowledge that ITALY SHORE DRIVERS may choose to provide attribution of your comments or reviews at our discretion. You further grant ITALY SHORE DRIVERS the right to pursue at law any person or entity that violates your or ITALY SHORE DRIVERS’ rights in the Content by a breach of this Agreement. You acknowledge and agree that Content is non-confidential and non-proprietary. If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that (a) you do not require that any personal identifying information should be used in connection with the Content, or any derivative works of or upgrades or updates there to; (b) you have no objection to the publication, use, modification, deletion and exploitation of the Content by ITALY SHORE DRIVERS or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and (d) you forever release ITALY SHORE DRIVERS, and its licensees, successors and assigns, from any claims that you could otherwise assert against ITALY SHORE DRIVERS by virtue of any such moral rights.
ITALY SHORE DRIVERS and its affiliates may display advertisements and other information adjacent to or included with your Content on the Website. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
This Website may contain discussion forums, bulletin boards, review services or other forums in which you or third parties may post reviews of travel experiences or other content, messages, materials or other items on this Website (“Interactive Areas”). If ITALY SHORE DRIVERS provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through this Website any of the following:
Any Content that is unlawful, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
Content that would constitute, encourage or provide instructions for a criminal offence, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including ITALY SHORE DRIVERS;
Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations;
Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
Viruses, corrupted data or other harmful, disruptive or destructive files;
Content that is unrelated to the topic of the Interactive Area(s) in which such Content is posted;
Content or links to Content that, in the sole judgment of ITALY SHORE DRIVERS, (a) violates the previous subsections herein, (b) is objectionable, (c) restricts or inhibits any other person from using or enjoying the Interactive Areas or this Website, or (d) may expose ITALY SHORE DRIVERS or its affiliates or its users to any harm or liability of any type.
You alone are responsible for your Content. You assume all risks associated with your Content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your Content as described herein. You may not imply that your Content is in any way sponsored or endorsed by ITALY SHORE DRIVERS.
ITALY SHORE DRIVERS takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is ITALY SHORE DRIVERS liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, ITALY SHORE DRIVERS is not liable for any statements, representations or Content provided by its users in any public forum, personal home page or other Interactive Area.
Although ITALY SHORE DRIVERS has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, ITALY SHORE DRIVERS reserves the right, and has absolute discretion, to remove, screen, translate or edit without notice any Content posted or stored on this Website at any time and for any reason, or to have such actions performed by third parties on its behalf, and you are solely responsible for creating backup copies of and replacing any Content you post or store on this Website at your sole cost and expense. ITALY SHORE DRIVERS has no obligation to retain or provide you with copies of your Content, nor do we guarantee any confidentiality with respect to your Content.
Any use of the Interactive Areas or other portions of this Website in violation of the foregoing violates the terms of this Agreement and may result in, among other things, termination or suspension of your rights to use the Interactive Areas and/or this Website.
Products and Booking Reservations
ITALY SHORE DRIVERS is a travel agency and tour operator and we provide our own transportation services, tours, excursions or other travel experiences. Some of our excursions are provided by third parties that belong to ITALY SHORE DRIVERS affiliates network.
Reservations may be booked 24 hours a day, 7 days a week, and 365 days a year via our Website’s online reservation booking form at http://www.italyshoredrivers.com/bookingform/. All reservations are accepted up to 24 hours in advance. Less than 24 hour notice is subject to availability. Customer’s credit card information is required to hold the reservation.
Any changes of a pre-purchased product must be communicated by email at firstname.lastname@example.org
ITALY SHORE DRIVERS customers may rate and review particular travel experiences based on their own experiences.
Modifying or Amending Your Booking
All requests for modifications and amendments to your booking must be directed to the ITALY SHORE DRIVERS Customer Care Team who will process the request. See the section “Payment & Cancellation” below for additional information with respect to cancelling a booking.
• ITALY SHORE DRIVERS does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than five (5) days before your confirmed travel date.
• It is not possible to change or modify the reservation for a special event, museum guided tours, walking guides and pre-purchased tickets. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.
• All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; ITALY SHORE DRIVERS cannot guarantee the success of any date-change request.
• If you request a date change within five (5) days or less before your confirmed travel date, ITALY SHORE DRIVERS will attempt to satisfy your request; however changes made five days or less before your original travel date may be subject to an additional fee. For multi-day and overnight tours, date changes made within seven (7) days of your confirmed travel date may also be subject to additional fees.
• If you make a purchase using a ITALY SHORE DRIVERS promotion code, or if you accept a discount or special-offer price during the ITALY SHORE DRIVERS checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. ITALY SHORE DRIVERS may decide, at its sole discretion, to honour your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However ITALY SHORE DRIVERS reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.
Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, and other Product features and/or requirements. As a result, ITALY SHORE DRIVERS reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked on this Website, at any time, for any reason. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we will make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.
For products described as “Shore Excursion”, if you are not returned to the ship in time to board, we will arrange the necessary transport to the next port-of-call. This policy applies only to our contracted local suppliers and only when, through no fault or action of your own, you are not returned to the ship in time to board. The policy is void in instances where delay is caused by your own actions and/or you have deviated from the ITALY SHORE DRIVERS activity or tour. You must supply ITALY SHORE DRIVERS with correct arrival and departure ship information and ensure there is enough time (minimum 2 hours) between the tour end time and the ship departure time. You must contact ITALY SHORE DRIVERS directly to request the next port-of-call transportation arrangements as customers cannot book their own travel. ITALY SHORE DRIVERS will select and book travel for you to the next port of call (not to exceed US$1,000 per person). In addition, if your ship misses a port of call or is delayed beyond the commencement time of your Shore Excursion, simply contact ITALY SHORE DRIVERS within 14 days. Pending verification of the ship’s actual itinerary, we will issue you a refund. ITALY SHORE DRIVERS ‘Shore Excursion’ guarantee does not apply to excursions booked with private tour guides not belonging to our affiliate’s network and partners.
Pricing & Inclusions/Exclusions
Prices listed on the Website are per person, unless otherwise specified.
Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by ITALY SHORE DRIVERS.
Price quotations are subject to change without notice, until a booking has been confirmed.
Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Website.
Prices agreed by email include 10% italian taxes.
Payment & Cancellation Policy
When you book a reservation for a Product through the Website, ITALY SHORE DRIVERS collects your payment information and processes your payment as described below under “Payment Methods”. ITALY SHORE DRIVERS accepts the following credit cards: Mastercard, Visa, American Express. There is a 15% charge or service fee for processing credit or debit card payments. No advance payment by credit or debit card is required to make a reservation. Credit Card information will be collected, through our secure online reservation form, just as a guarantee of your reservation. Your credit card will not be charged unless you disrespect our Payment Policy, No Show Policy, Late Cancellation Policy and no refunds will be available.
Canceling a booking with ITALY SHORE DRIVERS can result in cancellation fees being applied by ITALY SHORE DRIVERS, as outlined below. Additional fees may be levied by the individual supplier or tour operator. When canceling any booking you will be notified via email or telephone of the total cancellation fees.
Event, Attraction, Museum Ticket
These are non-refundable in all circumstances.
Private Walking Guides
These are non-refundable in all circumstances.
Other Tour Products & Services If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee. If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on italyshoredrivers.com , and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.
▪ in case you miss your flight or if your airline cancels the flight due to bad weather or if you’re rerouted to another airport on arrival, please inform us immediately.
▪ if your ship doesn’t dock due to bad weather or technical problem, please inform us immediately.
▪ if your ship doesn’t dock according to the original scheduled itinerary due to bad weather or technical problem but is diverted into another Italian port, please inform us immediately to receive updated rates and itineraries from the new pick up point.
▪ if you don’t show up you’ll be charged with a 100% fee. A no show fee is equal to the reservation rate and will be charged on your credit card provided at time of reservation.
▪ if you don’t provide us via email with changes of your itinerary schedule (date, pick up time, pick up location etc) we will not be able to provide the service and you’ll be charged with a 100 % of the fee displayed in the booking form filled at the time of the reservation.
▪ leaving the pick-up location without notifying ITALY SHORE DRIVERS will result in a no-show charge.
▪ ISD won’t be responsible for missed flights, ferries, ships, trains due to customers pick up time delays, accident along the way to reach a designed destination, extreme weather conditions, customer’s unexpected requests during the journey including stops along the way.
▪ ISD won’t be responsible for luggage damage due to client’s wrong choice of vehicle size: our drivers have the right to refuse any passenger who has excess of luggage that would be unsafe to carry in the vehicle, so please make sure you book the appropriate type of vehicle.
To avoid a late cancellation or no show fee, the reservation must be cancelled in accordance with ITALY SHORE DRIVERS cancellation policy. If you decide to cancel your reservation, please email us immediately at email@example.com or firstname.lastname@example.org or call us at (011)39.328.18.88.057 / (011)39.348.600.54.82. Remember that all cancellations communicated by phone, Skype must be followed by a written email to email@example.com or firstname.lastname@example.org.
Waiting Time Policy
All airport transfers or any other service, including tour and shore excursions, allow for reasonable waiting time due to flight and baggage delays or any other urgent reasons. If the customer requests additional waiting time at either the pickup or destination location, it will be added to the service rate, which will be the hourly rate of the vehicle prorated at 60 minute intervals.
Payment Methods & Processing
Under this agreement, the payment processing methods for services purchased on this website are provided by ISD Travel S.R.L. on behalf of ITALY SHORE DRIVERS or any of our affiliates and partners providing the service. In the event you chose to pay with a credit or debit card and the payment is processed via Montepaschi Bank, these terms are an agreement between you and ITALY SHORE DRIVERS. For any other type of purchases, these terms are an agreement between you and ITALY SHORE DRIVERS.
We accept payments in Euro and United States Dollars. U.S.Dollars exchange rate will be calculated with a surcharge of 0,07 U.S. Cents every 1 (one) U.S.Dollar due to exchange rate fees.
Credit Card payments, Bank Wire Transfers, Paypal, Traveller’s Cheques, Personal Cheques, will require 10% surcharge and they must be requested in advance at least 7 days prior the service.
Travel Agents and Tour Operators
Travel Agents and Tour Operators are required to pay the balance of the booked services from one month to 7 days prior to arrival. Less than 7 days prior the scheduled date of the service, ITALY SHORE DRIVERS reserves the right of not confirming the booking. A credit card to guarantee your reservation is required at the time of confirmation.
If you request special services involving tickets for attractions, concerts or sporting events, special guided visits, museum reservations, a deposit as guarantee to cover these extras will be necessary at time of confirmation.
Any advanced pre-purchased tickets are non-refundable in all circumstances.
Private Walking Tour Guides
ITALY SHORE DRIVERS provides customers with information regarding private tour guides in many Italian destinations. Private walking tour guides are independent contractors and not agents or affiliates of ITALY SHORE DRIVERS. ITALY SHORE DRIVERS does not screen or conduct background checks on private walking tour guides. Your use of private walking tour guides is at your sole risk.
Damages and Lost Objects
ITALY SHORE DRIVERS cannot be held liable for client’s personal objects that are lost or damaged.
It is forbidden to smoke, drink, eat and/or use unauthorized substances in our vehicles, therefore the client is responsible of any damage incurred within the time taken to reach the destination.
Any abuse will be persecuted by the Italian Laws.
Fleet and Vehicles
ITALY SHORE DRIVERS use a large variety of vehicles for its services: sedans, minivans and minibuses. Unless you request a specific vehicle, ISD reserve the right to choose the best one, at random, according the kind of service requested. We can provide Wheel Chair Accessible Vehicle only upon request at the time of reservation. Please note that we use only the best vehicles available on the market. The vehicles displayed in our websites are purely examples of those used by ITALY SHORE DRIVERS and affiliates, the color and the model, year, equipment and accessories may vary at any time without notice. All our vehicles respect the highest standards in terms of safety and reliability and are covered by Insurance with Zurich and Allianz. ISD Tour Operator is covered by ERV Insurance.
Difference between Driver-Guides & Tour-Guides
In Italy there is a difference between a driver-guide and a tour-guide and they both require different licenses.
ISD provides services with driver-guides ( or tour guide-drivers ) who are professional, experienced and fully trained chauffeurs that granted all the requirements to lead special vehicles into the main Italian and European cities.
Furthermore, each driver is also trained to learn basic notes of the Italian history to improve ISD service by giving all passengers information about the sites you are visiting.
A driver-guide can also recommend you which sites to visit and how to get access to them. A driver-guide cannot neither explain you the history of the sites from outside the vehicle nor walking with your inside the monuments.
ISD can also provide licensed tour-guides ( or walking tour-guides ) who attended special courses that allow them to enter monuments and museums with a group of visitors.
The city tour guide can explain you the history of the sites, all the little details and walk around the cities with you.
If you wish to hire a city tour guide in addition to your driver-guide, ISD can provide it for you upon request at an extra charge.
Child Safety Seats and Wheel Chairs
ITALY SHORE DRIVERS can provide Child Safety Seats at NO extra charge. Please tell us what you need (booster seats, infant seats, baby seats)
We do not provide Wheel Chairs but we can provide Wheel Chair Accessible Vehicles
Passports, Visas & Insurance
When you book international reservations with third-party suppliers using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.
For passport and visa requirements, please consult the relevant embassy or consulate for information. Because requirements may change at any time, be sure to check for up-to-date information before booking and departure. ITALY SHORE DRIVERS is not responsible for travelers who are refused to board a flight or to enter any country because of the traveler’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination.
As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.
We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. ITALY SHORE DRIVERS urges passengers to investigate and review travel prohibitions, warnings, announcements and advisories issued by the Italian Government and destination country governments prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.governo.it , www.esteri.it , www.viaggiaresicuri.it , www.informazioni-turistiche.it , https://travel.state.gov/content/passports/en/country/italy.html .
BY LISTING INFORMATION RELEVANT TO TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, https://travel.state.gov/content/passports/en/country/italy.html DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS ITALY SHORE DRIVERS LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE.
THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING RESERVATION AVAILABILITY AND PRICING ERRORS. ITALY SHORE DRIVERS, ITS PARENT, SUBSIDIARIES AND CORPORATE AFFILIATES DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE PRODUCTS AND SERVICES DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, FEATURES, INCLUSIONS AND EXCLUSIONS, GENERAL PRODUCT DESCRIPTIONS, REVIEWS AND RATINGS, ETC.). IN ADDITION, ITALY SHORE DRIVERS EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE.
ITALY SHORE DRIVERS MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY ITALY SHORE DRIVERS. ALL SUCH INFORMATION, CONTENT, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ITALY SHORE DRIVERS DISCLAIMS ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM ITALY SHORE DRIVERS, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ISD HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, CONTENT SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.
THE THIRD-PARTY SUPPLIERS AND PRIVATE TOUR GUIDES PROVIDING PRODUCTS OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF ITALY SHORE DRIVERS. THE ITALY SHORE DRIVERS AND AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY SUCH SUPPLIERS OR PRIVATE TOUR GUIDES OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM OR OTHERWISE ARISING FROM YOUR BOOKING OF A PRODUCT OR SERVICE OR YOUR USE OF A PRODUCT OR SERVICE. THE ITALY SHORE DRIVERS GROUP COMPANIES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJOR OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL ITALY SHORE DRIVERS (OR THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR INFORMATION OR COSTS TO PROCURE SUBSTITUTE GOODS OR SERVICES) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, PRODUCT OR SERVICE BOOKINGS MADE BY YOU THROUGH THIS WEBSITE OR YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF ITALY SHORE DRIVERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If ITALY SHORE DRIVERS is found liable for any loss or damage that arises out of or is in any way connected with your use of our Websites or your booking or use of Products or services made available through our Website, then the ITALY SHORE DRIVERS’ with its affiliates liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to ITALY SHORE DRIVERS for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00).
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of ITALY SHORE DRIVERS.
You agree to defend and indemnify ITALY SHORE DRIVERS and its affiliates & partners and all of their respective officers, directors, employees and agents from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liability of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to:
• your breach of this Agreement or the documents referenced herein;
• your violation of any law, rule, regulation or guideline;
• your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy;
• your use of this Website;
• your booking or use of any Products obtained through this Website;
• your negligence or willful misconduct.
Links to Third Party Websites & Sub-contracting Policy
This Website may contain hyperlinks to websites operated by parties other than ITALY SHORE DRIVERS. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In some cases you may be asked by a third party site to link your profile on ITALY SHORE DRIVERS to a profile on another third party site. Choosing to do so is purely optional, and the decision to allow this information to be linked can be disabled (with the third party site) at any time.
ITALY SHORE DRIVERS reserves the right to subcontract any limousine service booked and confirmed with ITALY SHORE DRIVERS to our affiliate limousine companies should the need arise. We also reserve the right to supply the credit card information submitted on our reservation form, with said affiliate limousine companies to cover the cost of chauffeured service. To all stated terms and conditions. Client hereby authorizes ITALY SHORE DRIVERS to charge the credit card account on file for any transportation related services which may be rendered through ITALY SHORE DRIVERS. This agreement will be considered accepted in its entirety when Client checks the “I Agree” box provided in the ITALY SHORE DRIVERS Online Reservation Booking form our Website.
Unless otherwise specified, this Website is made available solely to provide information regarding and to promote ITALY SHORE DRIVERS services and other products available in Italy, its territories, possessions and protectorates. The Website is controlled and operated by ITALY SHORE DRIVERS from its offices in Cecina (Livorno) in Italy and webmaster in Bologna. ITALY SHORE DRIVERS makes no representation that materials on the Website are appropriate or available for use outside of Italy. Those who choose to access the Website from outside of Italy do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. Contents one this Website are further subject to Italy export controls. No software from the Website may be downloaded or otherwise exported anywhere and any abuse will be persecuted by the Italian law. By using this Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Copyright and Trademark Notices
All contents of this Website are property of ISD TRAVEL S.R.L. ITALY SHORE DRIVERS is not responsible for content on websites operated by parties other than ITALY SHORE DRIVERS. All other product or service names or slogans displayed on this Website are registered and/or common law trademarks of ITALY SHORE DRIVERS and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of ITALY SHORE DRIVERS or the applicable trademark holder. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of ITALY SHORE DRIVERS and may not be copied, imitated or used, in whole or in part, without the prior written permission of ITALY SHORE DRIVERS. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by ITALY SHORE DRIVERS.
If you are aware of an infringement of either your brand or our brand, please email us at email@example.com.
Jurisdiction and Governing Law
This Website is operated by an Italian entity and this Agreement is governed by the laws of the Italian Government concerning Tour Operators and Public Transportation Companies Businesses. You hereby consent to the exclusive jurisdiction and venue of courts in Livorno, ITALY and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Website. You agree that all claims you may have against ITALY SHORE DRIVERS arising from or relating to this Website must be heard and resolved in a court of competent subject matter jurisdiction located in Livorno, ITALY. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
ITALY SHORE DRIVERS members, including drivers, employers, guides, affiliates, partners or any other third party belonging to our network may refuse to proceed with accomplishment of the service in any case safety for any of the participants is at risk for any reason.
ITALY SHORE DRIVERS reserves the right to require Police intervention in any case safety is compromised.
Italian Regulation for E-Commerce Sales
This Website is managed by ISD Travel S.R.L licensed Tour Operator in full respect of all regulations concerning online sales of Tourism services and packages.
We operate in full agreement of the following Italian laws: Art.13 D.Lgs. 196/2003; Art.70/2003 D.Lgs.; Art.206/2005 D.Lgs; Art.13 D.Lgs 70/2003; Art.33-38 D.Lgs. / and ALL laws belonging to the “Codice del Consumo”.
ITALY SHORE DRIVERS, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns does not own or operate any entity which provides, or is to provide, goods or services for your trip, including, for example, lodging facilities, transportation companies, food service providers, equipment suppliers, babysitters or daycare providers, etc.
As a tour operator and travel agency, ITALY SHORE DRIVERS promotes, organizes and sells tours, which consist of surface transportation, tours and excursions and purchases or obtains from suppliers, who are themselves independent contractors separate from ITALY SHORE DRIVERS. Any tickets, coupons or receipts issued and not belonging to ITALY SHORE DRIVERS are subject to the terms and conditions specified by the supplier itself, therefore once purchased by us cannot be refunded.
ITALY SHORE DRIVERS is not liable for any bodily injury or harm, accidents, property damage or personal loss as a result of, but not limited to: physical exertion for which the participant was not prepared; travel by plane, train car, bus, boat or other mode of transportation (such as bicycle, horse, foot, kayak, etc.); consumption of alcoholic beverages; high altitude; forces of nature, such as high winds, hurricanes, flooding, etc.; heat exhaustion, equipment failure; civil unrest or terrorism; or the availability of medical services in remote areas and the quality thereof. ITALY SHORE DRIVERS is also not liable for: expenses (e.g. meals, transportation, hotel costs) that are not specified as included in the price of the trip, but may be required to get to/from a starting or ending point. ITALY SHORE DRIVERS reserves the right to make route alterations in order to improve the quality of a trip or better accommodate its guests.
ITALY SHORE DRIVERS is in no way ever responsible for damage to personal electronics incurred on your vacation. This includes but is not limited to water damage, bike accidents, loss, and theft.
ITALY SHORE DRIVERS is not responsible for expenses incurred by guests in preparing for the tour (e.g. non-refundable advance purchase of any tickets, equipment, travel insurance, etc.) or for any additional travel arrangements made on your own.
ITALY SHORE DRIVERS uses many photos on its website acquired on license-free public websites. We try to credit the authors as best we can but there are a lot of photos and mistakes happen. To that extent, if you see a photo we don’t have rights to or are using incorrectly, please alert us immediately so we can remove it or otherwise address the situation.
ASSUMPTION OF ALL RISKS AND RELEASE OF LIABILITY AGREEMENT
I acknowledge that I have voluntarily applied to participate in the trip designated on this application (or a trip to which I may subsequently transfer). I am voluntarily participating in this trip with the knowledge of the numerous risks and dangers involved including but not limited to: Physical exertion for which I am not prepared; forces of nature; transportation failures whether by plane, train, auto, boat, canoe, kayak, bicycle, skis, horseback or other animal, by foot, or by any other conveyance; consumption of alcoholic beverages; risks associated with food or impure water; civil unrest; terrorism; criminal activity; dangers associated with wild or other animals; breakdown or failure of bicycles or other equipment; high altitude; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; the adequacy of medical attention once provided; and stolen, lost or misplaced luggage or property. I acknowledge that the enjoyment and excitement of adventure travel is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work and that these inherent risks contribute to such enjoyment and excitement, and are a reason for my participation. I HEREBY AGREE TO BE RESPONSIBLE FOR MY OWN WELFARE AND ACCEPT THE RISKS ASSOCIATED WITH THE TRIP.
I acknowledge that the cost of all ITALY SHORE DRIVERS trips is based upon trip participants executing this Assumption of Risk and Release of Liability Agreement. Therefore, as lawful consideration for being permitted to participate in such trip(s), I hereby RELEASE AND DISCHARGE FOREVER ITALY SHORE DRIVERS FROM AND AGAINST ANY AND ALL LIABILITY, ARISING FROM MY PARTICIPATION IN THE TRIP. I agree that this release shall be legally binding upon me personally, all members of my family and all minors traveling with me, my and their heirs, successors, assigns, and legal representatives, it being my intention fully to assume all the risks associated with this trip and to release ITALY SHORE DRIVERS from any and all liabilities to the maximum extent permitted by law.
ITALY SHORE DRIVERS reserves the right to increase the tour price in the event of cost increases due to changes in museum fees, currency fluctuations, etc. ITALY SHORE DRIVERS reserves the right to decline to accept or retain any person as a member of any tour or to cancel or alter the tour without notice.
Medical services or facilities may not be readily available or accessible during all or part of the trip. Travel insurance, cancellation insurance and medical insurance for abroad are the sole responsibility of the traveler. The traveler is responsible for selecting a trip appropriate to his/her abilities and interest. The traveler is responsible for being in sufficiently good health to undertake the trip, to prepare for the trip by studying the itinerary and pre-departure materials sent by ITALY SHORE DRIVERS, and for bringing the appropriate clothing and equipment as advised therein. I understand that ITALY SHORE DRIVERS reserves the right to take photographic or film records of any of its trips. and to use any such photographic or film records for promotional and/or commercial purposes, including use by third parties with whom ITALY SHORE DRIVERS may engage in joint marketing, without any remuneration to me. I hereby assign to ITALY SHORE DRIVERS all right, title and interest I may have in or to any and all media in which my name or likeness might be used by ITALY SHORE DRIVERS. I understand that ITALY SHORE DRIVERS reserves the right to refuse as a trip participant, or remove from a trip, any person it judges to be incapable of meeting the rigours and requirements of participating in the activities, or who it determines to detract from the enjoyment of the trip by others. I agree to follow all written and verbal rules of safety presented to me by ITALY SHORE DRIVERS. ITALY SHORE DRIVERS reserves the right to make route and trip modifications as required or desirable to improve the trip quality and/or to accommodate the comfort and well-being of guests.
Customers requesting a refund are required to email their formal letters
with a detail explanation to:
ISD Travel S.R.L
Emails: firstname.lastname@example.org / email@example.com /
Your refund request will be answered and processed promptly. If you do not receive the reply within one business day, please call the office immediately.
We will not be responsible if email, mail or fax fails to reach us.
NOTE: We cannot grant refunds more than 30 days after completion of tour.
If a currency converter is provided on ITALY SHORE DRIVERS websites and applications, currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but ITALY SHORE DRIVERS, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and is strictly forbidden to resell, redistribute, and use this information for commercial purposes.
You agree that no joint venture, agency, partnership, or employment relationship exists between you and ITALY SHORE DRIVERS and/or affiliates as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the Agreement shall continue in effect.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and ISD with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and ITALY SHORE DRIVERS with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
For answers to your questions:
Email: firstname.lastname@example.org / email@example.com / firstname.lastname@example.org
Telephone: +39.348.600.5482 or +39.328.18.88.057